support@astrobit.cc Technical Support
finance@astrobit.cc Financial Support
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Help Zone

Here you can find answers to frequently asked questions. Please review them carefully before making any investments to ensure your satisfaction. If your questions remain unanswered, you can reach out to us via email or through our Telegram support account.
Who can join and take part in Astrobit?

Astrobit welcomes individuals and companies worldwide to join our platform. We invite investors from all regions to participate, provided they adhere to our terms and conditions.

Can I use multiple accounts?

Permission from our team is required to maintain multiple accounts. Exceptions may be considered for users without access to mobile devices or PCs, particularly for inviting family members or friends. However, creating multiple accounts solely for the purpose of referral commission is strictly prohibited.

Are there any fees or commissions taking for using the platform?

Astrobit does not currently charge platform fees for deposits or withdrawals. However, blockchain network fees may apply depending on the cryptocurrency used.

How can I change my account infomation?

You can update your account details by logging into your personal dashboard and navigating to the edit account section. If you encounter any issues during this process, please contact our support team for assistance.

How can you recover your account password if lost?

To recover your account password if lost, you can use the 'Forgot Password' option on the login page. Follow the instructions provided to reset your password via email.

What security measures are in place?

Our website servers are protected by state-of-the-art anti-DDoS systems to ensure the safety of your information and our website. You can enhance security further by enabling 2FA in your personal dashboard. Never share your password with anyone else and remember to change it regularly for added security.

Which payment methods are accepted at Astrobit?

At Astrobit we currently accept USDT BEP20. More currencies may be added in the future as we progress.

What are the minimum and maximum investment amounts allowed?

You can invest from as little as $20. You can also re invest from your account balance when this reaches $20 in all currencies. The largest stake currently allowed is $100000 however you are able to make multiple stakes.

How long does it take for deposits to reflect in your personal account?

When you deposit, it will reflect in your personal account as soon as the transaction has confirmed in the block chain. Some coins such as BTC may take longer.

How are investment rewards calculated?

Any rewards or returns are calculated according to the selected investment plan and applicable market conditions. Returns are not guaranteed and may vary.

How can I request a withdrawal?

Users may submit withdrawal requests through the Withdraw section of their account dashboard, subject to the platform's terms and applicable verification requirements.

How long do withdraws take?

Withdrawal processing times vary depending on blockchain network conditions, security reviews, and transaction confirmation requirements.

How much can you withdraw at once?

Withdrawal limits, if any, are displayed within the user's account dashboard and may be updated from time to time.

When can I request a withdrawal of referral rewards?

Eligible referral rewards that become available in your account dashboard may be withdrawn in accordance with the platform's terms and withdrawal requirements.

What if I withdraw to the wrong wallet address?

If you withdraw to the wrong wallet address then unfortunately we can not refund the amount lost. Please check your wallet address befor placing a withdraw request.

How do I become a partner?

Users may participate in our referral program by sharing their referral link with others, subject to the platform's terms and conditions.

What are the levels of the referral program?

Astrobit offers a 3-level referral program. Eligible users may receive referral rewards in accordance with the referral program terms and conditions. Please refer to the referral section for full details.

How to become a team representative?

The Astrobit Referral Program allows eligible users to participate in the platform's referral system in accordance with the referral program rules and terms. Please review the Affiliate section of our White Paper for additional information.
Please read our Affiliate section in our white paper to get a better understanding.
Please contact support if you have any more questions.

Statistics

Total partners

92

Total staked

$3148.30

Total withdrawn

$80.00

Last deposit:
$120.00
sa***
Last payout:
$6.00
Jo***

Documents

Terms of Use

46.4Kb

Cookie policy

43.8Kb

Astrobit knowledge base:
White Paper